The Louisville MetroSafe currently serves a population of approximately 609,893.
EMA/MetroSafe provides public information and referral as well through MetroCall 3-1-1 services answering questions and documenting citizen concerns. MetroCall 3-1-1 became part of EMA/MetroSafe in 2009 in an effort to provide seamless service consolidating public service and public safety into one agency.
In addition, EMA/MetroSafe is comprised of the supporting departments of 9-1-1 addressing, National Crime Information Center (NCIC), Communication Services and Communications Training. All of EMA/MetroSafe works diligently to provide quality and efficient services to all of Louisville Metro both the public and public safety entities.